Business Simulation Series


From conducting effective meetings and planning projects to resolving customer complaints, our Business Simulation Series simulations can be used to sharpen business knowledge and practices while tuning up teamwork skills – for double the impact on performance. The simulations in our Business Simulation Series strengthen the skills and behaviors your teams need to solve problems and make decisions effectively (and efficiently). Examples include: Project Planning Situation™ and Turnaround™.

Coach — Co-Achieving

The Situation
You have been asked to coach a poorly performing sports team.

The Challenge
Choose from a number of options the approach you would take with this team and how you would motivate the players; then, select the team and set goals for improved performance.

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Project Planning Situation™

The Situation
Your team has been assigned responsibility for designing a plan for managing a secret project.

The Challenge
Sequence 20 activities in the order they should be followed in managing the project.

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Meeting Effectiveness Situation™

The Situation
Increasing turnover rates require that you call a meeting to discuss the problem.

The Challenge
Sequence 20 action steps in the order they should be followed to maximize the meeting's effectiveness.

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Customer Complaint Situation™

The Situation
A customer approaches you with a complaint.

The Challenge
Sequence 18 action steps in the order they should be carried out to maximize service effectiveness.

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Cultural Change Situation™

The Situation
You are a VP of a conglomerate that has just receivedOCI/OEI results.

The Challenge
Identify gaps between the organization's Current and Ideal Culture, the impact of different cultural norms on outcomes, and levers for changing the culture.

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Envisioning a Culture for Quality™

The Situation
A recent survey indicates that your store rates "average" in service quality.

The Challenge
Envision a culture for quality for your store by rank ordering the impacts of 24 behavioral norms on service quality.

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Turnaround™

The Situation
You are a general manager in a large company that has just reassigned you to its failing blue jeans manufacturing plant.

The Challenge
Develop a four-part plan for improving the plant, based on your review of the plant's history and recent production and financial reports.

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